Our Pledge
We are committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong.
Collection of Personally Identifiable Information
When you visit our web sites, we will record your visit only and will not collect any personally identifiable information (i.e. information that is about you and identifies you) from you unless otherwise stated. Cookies used (if any) in any part of our web site will not be deployed for collecting personally identifiable information. For your information, Cookies are small computer files that can be stored in web surfers' computers for the purposes of obtaining configuration information and analysing web surfers' viewing habits. They can save you from registering again when re-visiting a web site and are commonly used to track your preferences in relation to the subject matter of the web site. You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but to do so you may not be able to utilize or activate certain available functions in our web sites.
Types of Personally Identifiable Information Collected
At times, you may be required to give your personally identifiable information including, but not limited to, your name, gender, age, identity document number, telephone number, fax number, home address, email address, credit card information, bank account number, education level, occupation, household income, interests and favourite activities etc.. Refusal to provide such information may deny you of access to certain parts of our web site, or may render us unable to handle any application or request you are making, or may otherwise defeat the objectives of your visit. If you are under the age of 18, consent from your parent or guardian is required before you give us any personally identifiable information.
Use of Personally Identifiable Information Collected
Specific purposes for which your personally identifiable information may be used are set out in our Data Protection Policy and Collection Statement.
Direct Marketing
If you have once given us your personally identifiable information, you may receive from us or from our affiliated companies from time to time telephone calls, email, short message and direct mailings containing promotional materials. If you do not want to receive them, please write to our Data Protection Officer. You may be asked to indicate your preference before signing up for any of our paid services.
On-line Services
We may have on-line stores or service providers hosted in our web site which are operated by third party merchants. If you want to use or order any services or products from any of them, please note that any information you provide, once transferred to the relevant merchant, is beyond our control and thus outside the scope of protection afforded by us.
Retention of the Information
If you are our paid subscriber, your personally identifiable information which you have given us via Internet during the subscription period will be retained for a reasonable period after termination of your subscription.
Disclosure of Information
Normally, we may share your information with, or transfer it to, Hutchison Whampoa Limited, its subsidiaries and affiliated companies. For details, please refer to our Data Protection Policy and Collection Statement. If you do not want to have your information disclosed to any third party, please write to our Data Protection Officer.
Access to and Correction of Information
If you want to access and/or correct your personally identifiable information which you have given us via Internet, you may write to our Data Protection Officer. We may charge you a reasonable fee for each successful access current from time to time. However, such fee will be waived if the access is necessary to make a genuine and reasonable correction.
Security
We use various advanced encryption techniques to transmit your personally identifiable information, which can only be accessed by our authorized personnel.
Enquiries
Should you have any enquiries concerning our Privacy Policy Statement, please feel free to contact our Data Protection Officer. The address is as follows:
The Data Protection Officer
Metro Broadcast Corporation Limited
Basement 2, Site 6, Whampoa Garden, Hung Hom,
Kowloon, Hong Kong.
Please note that this Statement may be amended from time to time without prior notice. You are advised to check it on a regular basis.
Data Protection Policy and Collection Statement
As a visitor or user of our web site, it may be necessary for you to provide us with your personal information ("Personal Data") when you apply to us and/or continue to subscribe with us for a service and/or product ("Services"). If your Personal Data is incomplete or incorrect, we may not be able to provide or continue to provide the Services to you.
We shall keep your Personal Data confidential at all times. Our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with the Personal Data (Privacy) Ordinance ("Ordinance") and are as set out in this Policy Statement.
You agree that your Personal Data provided by you to us may be used and retained by us for the following purposes and for other purposes as shall be agreed between you and us or required by law from time to time:
(i) provisioning of the Services;
(ii) marketing of goods and/or services by us, our agents or our subsidiaries, in relation to the Services;
(iii) processing of any benefits arising out of or in connection with the Services;
(iv) analyzing, verifying and/or checking of your credit, payment and/or status in relation to the provision of the Services;
(v) processing of any payment instructions, direct debit facilities and/or credit facilities requested by you;
(vi) enabling the daily operation of your account and/or the collection of amounts outstanding in your account in relation to the Services.
You further agree that we may disclose and transfer (whether in Hong Kong or abroad) to our agents, contractors, any telecommunications operators, any third party service providers, any third party collection agencies, any credit reference agencies, any security agencies, any credit providers, banks, financial institutions, our professional advisers, any other persons under a duty of confidentiality to us and any of our actual or proposed assignees or transferees of our rights with respect to you to use, disclose, hold, process, retain or transfer such Personal Data for the purposes mentioned above.
In addition, in accordance with your agreement with us or consent given to us (as the case may be), we may disclose and transfer your Personal Data (whether in Hong Kong or abroad) to any company within, Hutchison Whampoa Limited, Cheung Kong (Holdings) Limited, any of their subsidiaries and any company in which the same has a direct or indirect interest or with which it is in joint venture or co-operation or their respective successors and assigns ("Hutchison Group") and to include that Personal Data in one or more databases held by us or the Hutchison Group (which may contain other information collected by us or the Hutchison Group) for the purposes mentioned above, the carrying out of market research, credit assessments, marketing of goods and/or services by us and/or the Hutchison Group and for the performance of procedures for comparing Personal Data with other information supplied by you to us and/or the Hutchison Group for such purposes and for other purposes as shall be agreed between ourselves or required by law from time to time. If you do not wish to receive marketing information from us with respect to goods and/or services not related to or in connection with the Services, or for us to disclose, transfer or use your Personal Data for the purposes as set out in this paragraph, please write to us at the address below quoting your name, address and account number(s).
Under and in accordance with the Ordinance, you have the right to:
(i) provisioning of the Services;
(ii) access your Personal Data held by us;
(iii) require us to correct any Personal Data which is inaccurate;
(iv) ascertain our policies and practices (from time to time) in relation to Personal Data and the types of Personal Data held by us.
In accordance with the Ordinance, we have the right to charge a reasonable fee for the processing of any Personal Data access request. All requests for access to or correction of Personal Data or information regarding policies and practices and types of Personal Data held should be in writing and addressed to:
The Data Protection Officer
Metro Broadcast Corporation Limited
Basement 2, Site 6, Whampoa Garden, Hung Hom,
Kowloon, Hong Kong.
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